Privacy Policy

Effective date: 1 Jan 2025
Last updated: 21 May 2025

Government non-affiliation disclaimer
SSCJECIVIL is an independent, privately operated educational tool.
It is not a government entity and is not affiliated with, endorsed, sponsored, or authorized by any government agency.
All government-related information presented in the app comes from publicly available official portals.
We do not provide or facilitate official government services.

Disclaimer

The content, practice questions, and exam-related material offered through SSCJECIVIL are for informational and educational purposes only. Although we strive for accuracy, we make no guarantees regarding completeness, reliability, or timeliness of any information. Users should always verify critical details directly on the official government websites and notifications. Your use of the App and reliance on any information is solely at your own risk, and SSCJECIVIL Team shall not be liable for any losses or damages arising from such use.

SSCJECIVIL Team (“SSCJECIVIL,” “we,” “our,” or “us”) operates the mobile application SSCJECIVIL (the “App”) and the website https://ssccivilapp.web.app (together, the “Service”). This page explains how we collect, use, disclose, and safeguard your information when you use the Service.

1. Information We Collect

CategoryData ElementsPurposeShared?
User-provided information Email address (Google Sign-In) Account creation; personalised progress sync Never sold. Shared only with Firebase Authentication (Google LLC) for login.
Device & log data (automatic) Device model & OS version; IP address; App version; Crash logs App analytics; debug/crash resolution Shared with Google Play Services & Firebase Crashlytics.
Usage information Screens viewed; feature clicks; session duration Improve app features; content ranking Aggregated in Firebase Analytics.

We do not collect sensitive personal data (government ID numbers, payment data, health data, precise location, contacts, SMS, etc.).

2. How We Use Your Data

  1. Provide and maintain the Service (create accounts, sync progress).
  2. Improve and personalise learning content, troubleshoot issues, and develop new features.
  3. Protect security (detect abuse, fraud, policy violations).
  4. Comply with legal obligations (respond to lawful requests or protect our rights).

We process data under one or more legal bases (GDPR Art 6): contract performance, legitimate interests, and, where required, user consent.

3. Third-Party Processors

ServicePurposePolicy
Google Play ServicesCore Android servicesPrivacy Policy
Firebase AuthenticationSecure sign-inPrivacy Policy
Firebase AnalyticsAggregated usage metricsPrivacy Policy
Firebase CrashlyticsCrash reportingPrivacy Policy

Each processor is contractually required to use your data only for the specific service we request and to comply with applicable data-protection laws (GDPR, CCPA, India DPDP Act 2023).

4. Cookies & Similar Technologies

The App itself does not set cookies. Our website uses only essential, first-party cookies. Third-party SDKs (e.g., Firebase) may set analytic identifiers; these can be reset through your device settings (“Reset advertising ID” or “Delete FCM data”).

5. Data Retention & Deletion

Data typeRetention periodUser controls
Account email & progress Never get deleted until you request to delete your account. No user control in app currently but you can request us through email to delete data.
Analytics & crash logs 14 months (Google/Firebase default) No direct opt-out in app, but you can request deletion by contacting us.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, or object to certain processing.
To exercise any right, email gatecivilsolutions@gmail.com from your registered account.

7. Security

  • TLS 1.2 encryption in transit
  • AES-256 encryption at rest (Firebase)
  • Least-privilege access controls & periodic security reviews

No method of transmission or storage is 100 % secure; therefore, we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to children under 13 (or the minimum age in your territory). We do not knowingly collect personal data from children. If you believe a child has provided us personal information, contact us for prompt deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if changes are material, notify you via an in-app message or email at least seven (7) days before they take effect. “Last updated” at the top of the page reflects the revision date.

10. Contact Us

Data Controller:
SSCJECIVIL Team
Email: gatecivilsolutions@gmail.com
Website: https://ssccivilapp.web.app